Last Updated: June 2024

These Terms and Conditions ("Terms") govern your use of the website https://www.somebodyappliance.com (the "Website") and any services, communications, scheduling, inspections, repairs, estimates, or related activities provided by Somebody Appliance Repair ("Company," "we," "us," or "our").

By accessing the Website, contacting us, scheduling service, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, do not use the Website or our services.

1. Company Information

Somebody Appliance Repair
State of Operation: Arkansas (AR)
Service Area: Limited geographic areas within Arkansas and surrounding regions as determined by the Company

The Company provides residential and light commercial appliance repair and related home services.

2. Eligibility

You must be at least 18 years old and legally able to enter into contracts to use our Website or services. By using our services, you represent that you meet these requirements.

3. Scope of Services

Services may include, but are not limited to:

Diagnosis and repair of household appliances

Service calls and on-site evaluations

Preventive maintenance

Replacement of parts (when available)

All services are subject to technician availability, service area limitations, and confirmation of eligibility.

4. Service Area & ZIP Code Verification

Our services are available only within approved service areas. Service eligibility is determined by ZIP code and location.

We reserve the right to decline, reschedule, or cancel appointments outside our service area.

Submitting a request does not guarantee service until confirmed by the Company.

5. Estimates, Pricing, and Payment

Estimates provided are non-binding unless explicitly stated in writing.

Final pricing may vary based on diagnosis, parts availability, labor time, and unforeseen conditions.

Service call or diagnostic fees may apply even if repairs are declined.

Payment is due upon completion of services unless otherwise agreed in writing.

Accepted payment methods will be disclosed at the time of service.

Failure to pay may result in additional fees, collection actions, or denial of future service.

6. Scheduling, Cancellations, and No-Shows

Appointment times are estimates and may vary due to workload or unforeseen circumstances.

Cancellations must be made within a reasonable timeframe prior to the appointment.

Missed appointments or late cancellations may result in a no-show or cancellation fee.

7. Customer Responsibilities

You agree to:

Provide accurate contact, address, and service information

Ensure safe and reasonable access to appliances

Secure pets and remove hazards

Disclose known issues that may affect safety or service

We reserve the right to refuse service if conditions are unsafe or misleading.

8. Warranties and Limitations

Any warranty on parts or labor will be disclosed at the time of service.

Manufacturer warranties apply only where applicable.

We do not guarantee uninterrupted operation of repaired appliances.

To the fullest extent permitted by Arkansas law, all implied warranties are disclaimed unless expressly stated.

9. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, special, or consequential damages.

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

This limitation applies regardless of the legal theory asserted.

10. Indemnification

You agree to indemnify and hold harmless Somebody Appliance Repair from any claims, damages, losses, or expenses arising from your misuse of the Website or services, or violation of these Terms.

11. Website Use & Intellectual Property

All content on the Website, including text, images, logos, and graphics, is owned by or licensed to the Company and protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit Website content without prior written consent.

12. Communications Consent (A2P Compliance)

By submitting your phone number or contacting us, you expressly consent to receive communications from Somebody Appliance Repair, including:

Appointment confirmations

Service updates

Scheduling and follow-ups

Customer support messages

SMS & Automated Messaging Disclosure

Messages may be sent via automated systems or artificial intelligence agents.

Message frequency varies.

Message and data rates may apply.

Consent is not a condition of purchase.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us directly.

We comply with all applicable A2P 10DLC, TCPA, and CTIA guidelines.

12A. SMS Program Description

Somebody Appliance Repair offers an SMS messaging program used to communicate with customers regarding service-related matters. Messages may include appointment confirmations, scheduling updates, reminders, service notifications, and customer support communications.

Participation in the SMS program is voluntary and is initiated only after a customer provides express consent through a website form, voice interaction, or other affirmative opt-in method. Message frequency may vary based on customer interaction and service needs.

12B. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

12C. Age Restriction for Messaging

Participation in SMS communications is limited to individuals who are at least eighteen (18) years of age.

13. Email Communications

By providing your email address, you consent to receive service-related emails. You may unsubscribe from non-essential emails at any time using the link provided.

14. Privacy

Your use of the Website, services, and SMS communications is governed by our Privacy Policy, which explains how we collect, use, and protect your information, including mobile and messaging data.

The Privacy Policy is available at:

https://www.somebodyappliance.com/privacy-policy

15. Third-Party Services

We may use third-party platforms for scheduling, payments, communications, or analytics. We are not responsible for the practices or policies of third-party providers.

16. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including weather, natural disasters, power outages, or acts of God.

17. Governing Law & Venue

These Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-law principles.

Any legal action must be brought in a court of competent jurisdiction located in Arkansas.

18. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised "Last Updated" date.

Continued use of the Website or services constitutes acceptance of the updated Terms.

19. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

20. Contact Information

For questions regarding these Terms, please contact:

Somebody Appliance Repair
Website: https://www.somebodyappliance.com
Phone: 1-870-278-4930
Email: [email protected]

By using our Website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.